Refund Policy

Eligible claims

We review refund requests only for items that arrive damaged, defective, incorrect, or materially different from the order. Our store does not provide change-of-mind or no-reason returns.

Thirty-day notice period

Please notify us no later than 30 days after delivery. Include the order number, a clear description of the issue, and photographs or other reasonable evidence showing the item and packaging.

Review and resolution

Do not send anything back without authorization; unauthorized returns are not accepted. Each claim is reviewed and may request additional information. If approved, we will explain whether a replacement, refund, or another appropriate resolution applies. Approved refunds are returned to the original payment method, subject to normal processor timing.

Email: diaab11135@gmail.com

Mailing address: 770 Mobile St, Hattiesburg, Mississippi, 39401, United States

Phone: (769) 320-3258